News and operational updates

The issues have now been resolved and everything in the app is working normally again.

We ask all users to

- update to version 2.5.2 of the app
- delete previously added Visa and Mastercard
- add Visa and Mastercard again.


Remember to set your favourite card as main card under ‘payment methods’ and check that any invoices that have already been approved are entered with the correct card.

Thank you for your trust and patience.

We understand that it can be perceived that the Visa/Mastercard problem has been solved since the cards can now be added to the app.

There are still problems with these cards, and we therefore ask everyone to wait before approving invoices with Visa and Mastercard.

This does not apply to Amex, which is working properly.

We apologise for the inconvenience.

We are still working to resolve the issue affecting Mastercard registration. Our partners are back at work and the work continues today.

We sincerely apologise for any inconvenience this may cause.

Thank you for your patience.

Unfortunately, the matter was not resolved before the weekend.  The work will continue after the weekend.

This only applies to registration of Visa and Mastercard.

Amex is NOT affected by the change.

We apologise for the inconvenience.

We are still working on the registration of Mastercard, please stay tuned here for updates

We apologise for the inconvenience

Note* please note that this does NOT apply to AmEx

In connection with the change of supplier for Visa and Mastercard, users may experience error messages when registering Visa and Mastercard in the app.

We are working on the matter and expect a solution during friday 06.12.24.

Note* please note that this does NOT apply to AmEx

In connection with major updates in our backend, there will be occasional disruptions during the evening of 15 October 2024 from 22:00 to 06:00. 
If you experience the app not working during this time, please wait until 06:00 before trying again. 

We recommend approving invoices before 22.00 tonight.

kl.12.50

Error corrected, all systems are now working as normal.

11.09.24, kl.13.00

Due to temporary instability with a third party, you may encounter some errors with of eInvoices in the app.

They are now working on the matter.

Please wait until tomorrow, and feel free to contact us again if there are still challenges with this.

Bill Kill Team

Come meet us at Seamless Europe in München!

Visit us at stand number SP81 at the Seamless Europe Startup Innovation Showcase🤩

The fair takes place at Messe München on 10-11 September 2024

Register for your free pass by using our link here: https://lnkd.in/dwCx_AXi

Use your points and miles to book flights, across multiple loyalty programmes at Awardfares. At Awardfares, you can find and monitor availability of award flights in all classes. 
 
As a Master Bill Kill, you now get even more Master benefits. Awardfares is offering two months of free Awardfares GOLD* to Master Bill Kill travellers, so you can easily find your dream award trip with the points you've earned in Bill Kill. 

Click here to take advantage of the offer: MBK-GOLD                                                    (you must be logged in to Awardfares to use the link)

You can also find the offer in the app under ‘Ninja Power - Partners’. 

*The offer is only valid once per MBK user, for those who have not previously been an Awardfares subscriber or have an active Awardfares Gold subscription (an extra two months will be added), and cannot be combined with other offers from Awardfares.

Gjeldsregisteret.com is temporarily down due to the transition to a new API.

We are working on the matter.

Best regards
Support - Bill Kill

With the Bill Kill app as your travelling companion, you can relax and enjoy  time with family and friends. 
You can authorise invoices for payments anywhere in the world and at any time before due date, without having to worry about fraud 💸.

Don't forget to tick the eInvoice receipt box in the Bill Kill app, so you don't miss a payment deadline or an opportunity to earn points.

We're available via support@billkill.no all summer long! 

🍉 Happy summer from us at Bill Kill!

We find that electricity companies, insurance companies and other invoice issuers, sometimes refund directly to us, on account number 1503 8278 999, and not to you as the rightful owner of the refund. 
This may apply, for example, to electricity subsidies that you are owed. 

Bill Kill, of course, wants the money to end up with the rightful owner and therefore encourages everyone to check where the refund has been paid to.

 If this applies to you, send the following information to support@billkill.no:
-copy of credit note
-an account number you want the money to be transferred to

We will check if we have received the refund and transfer the amount to you.

 We also encourage you to contact your invoice issuers,
and tell them which account number you wish to receive future refunds to.

Opening your tax return isn't always fun. But did you know that you can pay your tax arrears and advance tax in Bill Kill with your favourite card?

We can't help you catch up on your taxes, but we can make paying them more fun by allowing you to earn card benefits at the same time.

Don't miss out on this opportunity this year! 💰💰💰

Whether you're going to the cabin in the mountains, to your mother-in-law in Tønsberg, travelling abroad or staying home, we're always with you. 

Remember to approve your invoices in good time BEFORE Wednesday 27 March 2014. It is recommended to add three working days when paying by card.

Please note that remittance and payment to recipients will be suspended between Wednesday 27 March 24 at 14:30 and Tuesday 2 April 24.

Don't forget to tick the eInvoice receipt box in the Bill Kill app so you don't miss a payment deadline or an opportunity to earn points.

We're here for you if you need us this Easter.
Get in touch at support@billkill.no

Criipto has written a case on our customer story, and how we are able to cut costs and at the same time maintain efficient and safe onboarding for our users.

Read the whole case her,  criipto.com/blog/customer-story-bill-kill

Use the discount code 1MBK and be a Master Bill Kill for one month for free!

The discount code can be used on both 1, 6 and 12 month subscriptions and is only valid for those who have not been Master Bill Kill before. In addition to a free month, you will also be awarded Zen Basic Points and Extra Points when you sign up for a new subscription, and earn Extra Points when you pay invoices. 

Grab your chance today, the code is only valid for a limited time!

The code is valid until 14.02.2024

Greetings, Master!

If you have an Amex card registered with PayEx in the app, we will now ask you to re-register the card with Bambora.

How to switch?

Go to profile and "payment methods" and see if the card says Bambora or PayEx. If it says Bambora, you don't need to do anything.

If it says PayEx behind your Amex card, delete it and click "Add Amex with Bambora".  Once this is done, remember to set your favourite card as your main card, so that it remains as default on all your future invoices.

Also, remember to check that the correct card is chosen for already approved payments.

If you have any questions, please contact us at support@billkill.no

Bill KIll Support is of course available during the Christmas period. If you have any questions, please contact us at support@billkill.no

We would like to point out that remittance of transactions only takes place on business days during the Christmas period, so make sure to approve invoices well in advance of the due date.

We really appreciate your commitment and loyalty. Bill Kill is user-driven and we therefore rely on your input.

Give a gift voucher that's meaningful and long-lasting. You can give a gift voucher for 6 months MBK, 12 months MBK or xxx number of Extra Points. Here you can both give something useful to someone you love and at the same time,  give them an opportunity to save for next summer's holiday or another dream trip. It's also extra beneficial that you can combine the gift card with the referral prize if the recipient is not already an MBK, and give them a happy start with Zen Extra Points. 

Procedure:

1. Pay the desired amount (e.g. NOK 1000,-) from the Bill Kill app/online bank to Bill Kill AS. 

2. Take a screenshot in the app when the payment is under "completed assignment", and send it to support@billkill.no with the name and email address of the person who will receive the gift card. 

3. A digital gift card with a personalised code will be sent to the recipient on your behalf on the requested date. You will receive a copy. 

If you pay for the gift card with Amex or Strawberry Mastercard in Bill Kill, you also get all the card benefits.

Now you have an opportunity to earn even more Zen, so you can get even more out of your payment transactions. The MBK promotion runs until the New Year. 
The more Extra Points you earn, the more you save in transaction fees! 🤑

The promotion is only valid for Master Bill Kill'ers who refer a Master Bill Kill'er.

 Get 30,000 Extra Points and 30,000 Basic Points until 2023!

Refer as many as they want so you can cover your fees in Bill Kill!